Cancellation free of charge is only possible if the start of the holiday and the dangerous situation are close together.

۱٫ I do not want to take a trip that has already been booked for fear of the coronavirus. Is that possible?

No. “Anxiety cannot be canceled or insured,” says ÖAMTC lawyer Verena Pronebner. Cancellation free of charge is only possible if the start of the holiday and the dangerous situation are close together.

۲٫ What do I have to consider when booking a hotel?

If the hotel cannot be reached due to an entry ban, the consumer can cancel free of charge. “If the hotel is accessible and I just don’t want to go there because I’m afraid, I have to hope for goodwill,” says Emanuela Prock, lawyer in the consumer policy department of AK Vienna.

۳٫ There is a travel warning for my holiday region. What does that mean?

If there is a travel warning, consumers have the right to rebooking or cancellation free of charge. As a package tour traveler, I also have the right to withdraw from the contract free of charge if circumstances suddenly arise at the holiday destination that could not be expected, that could not be avoided and that significantly impair the execution of the trip or the transport to the destination. “This also includes the outbreak of a serious illness at the travel destination,” emphasizes Prock.

۴٫ My return journey is delayed. What now?

Should the contractually agreed return trip from vacation e.g. will not be possible or delayed due to the coronavirus, the tour operator must take care of the (later) return trip. “The organizer must also cover the costs for the necessary accommodation – but for a maximum of three nights,” says ÖAMTC lawyer Pronebner. Individual travelers, on the other hand, are on their own.

۵٫ What do I have to consider if my vacation doesn’t start for a few weeks – keyword Easter vacation?

Wait, say lawyers in unison. Because a free cancellation is only possible if the start of the holiday and the dangerous situation are close together. “The situation has to be reassessed before departure,” says Prock. Package travelers also have an advantage here: If the start of the trip is still a long way off, you can inquire about a free rebooking to another travel destination. Individual travelers generally have no right to free cancellation, unless, as already mentioned, the hotel is in the restricted area and cannot be reached.

Coronavirus in Austria – You should pay attention to this now

۶٫ My tour operator offers a free rebooking to another country. Do I have to agree?

No. The offer must fit into the personal travel planning.

۷٫ What do I have to consider when booking a flight?

With the Lufthansa Group (to which Austrian also belongs), passengers can rebook or cancel free of charge if they are unable to start their trip due to changed entry regulations.how to get free essays from 123helpme A free rebooking is also possible if a (cheaper) tariff has been booked that otherwise only provides for a rebooking with additional costs. This provision currently applies to tickets issued on or before February 25 for a flight with a departure date up to March 31. On the part of the Ryanair Group – Laudamotion has some destinations in Italy in its flight plan – however, no free rebookings and cancellations are currently offered.

۸٫ I have travel insurance. Is that useful?

In the event of infection, Europäische Reiseversicherung will cover the treatment costs and, if necessary, the repatriation of the patient and his family. If a customer falls ill due to the coronavirus and cannot start the trip, this is generally an insured reason for cancellation. However, the fear of something that could possibly happen is not insured.

۹٫ I have booked a cruise that currently does not include certain ports. Am I entitled to compensation?

“If a significant part of the agreed trip changes, there is a right to a price reduction,” says AK lawyer Prock. “If essential parts of the agreed travel service change before the start of the trip, you can withdraw from the contract. The emphasis is on” essential “- an individual examination is always necessary.

۱۰٫ I booked my hotel on Booking.com. Am I left with the costs?

If the hotel is in a restricted area, I can cancel free of charge. Otherwise I have to hope for goodwill. There is no legal right to goodwill. The platform operator’s recommendation to hoteliers is: “Waiving cancellation fees is a friendly gesture that avoids complaints and could increase guest satisfaction …”

This post originally appeared in News 9/2020.

Read news for 1 month now for free! * * The test ends automatically.

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۱٫ I do not want to take a trip that has already been booked for fear of the coronavirus. Is that possible?

No. “Anxiety cannot be canceled or insured,” says ÖAMTC lawyer Verena Pronebner. Cancellation free of charge is only possible if the start of the holiday and the dangerous situation are close together.

۲٫ What do I have to consider when booking a hotel?

If the hotel cannot be reached due to an entry ban, the consumer can cancel free of charge. “If the hotel is accessible and I just don’t want to go there because I’m afraid, I have to hope for goodwill,” says Emanuela Prock, lawyer in the consumer policy department of AK Vienna.

۳٫ There is a travel warning for my holiday region. What does that mean?

If there is a travel warning, consumers have the right to rebooking or cancellation free of charge. As a package tour traveler, I also have the right to withdraw from the contract free of charge if circumstances suddenly arise at the holiday destination that could not be expected, that could not be avoided and that significantly impair the execution of the trip or the transport to the destination. “This also includes the outbreak of a serious illness at the travel destination,” emphasizes Prock.

۴٫ My return journey is delayed. What now?

Should the contractually agreed return trip from vacation e.g. will not be possible or delayed due to the coronavirus, the tour operator must take care of the (later) return trip. “The organizer must also cover the costs for the necessary accommodation – but for a maximum of three nights,” says ÖAMTC lawyer Pronebner. Individual travelers, on the other hand, are on their own.

۵٫ What do I have to consider if my vacation doesn’t start for a few weeks – keyword Easter vacation?

Wait, say lawyers in unison. Because a free cancellation is only possible if the start of the holiday and the dangerous situation are close together. “The situation has to be reassessed before departure,” says Prock. Package travelers also have an advantage here: If the start of the trip is still a long way off, you can inquire about a free rebooking to another travel destination. Individual travelers generally have no right to free cancellation, unless, as already mentioned, the hotel is in the restricted area and cannot be reached.

Coronavirus in Austria – You should pay attention to this now

۶٫ My tour operator offers a free rebooking to another country. Do I have to agree?

No. The offer must fit into the personal travel planning.

۷٫ What do I have to consider when booking a flight?

With the Lufthansa Group (to which Austrian also belongs), passengers can rebook or cancel free of charge if they are unable to start their trip due to changed entry regulations. A free rebooking is also possible if a (cheaper) tariff has been booked that otherwise only provides for a rebooking with additional costs. This provision currently applies to tickets issued on or before February 25 for a flight with a departure date up to March 31. On the part of the Ryanair Group – Laudamotion has some destinations in Italy in its flight plan – however, no free rebookings and cancellations are currently offered.

۸٫ I have travel insurance. Is that useful?

In the event of infection, Europäische Reiseversicherung will cover the treatment costs and, if necessary, the repatriation of the patient and his family. If a customer falls ill due to the coronavirus and cannot start the trip, this is generally an insured reason for cancellation. However, the fear of something that could possibly happen is not insured.

۹٫ I have booked a cruise that currently does not include certain ports. Am I entitled to compensation?

“If a significant part of the agreed trip changes, there is a right to a price reduction,” says AK lawyer Prock. “If essential parts of the agreed travel service change before the start of the trip, you can withdraw from the contract. The emphasis is on” essential “- an individual examination is always necessary.

۱۰٫ I booked my hotel on Booking.com. Am I left with the costs?

If the hotel is in a restricted area, I can cancel free of charge. Otherwise I have to hope for goodwill. There is no legal right to goodwill. The platform operator’s recommendation to hoteliers is: “Waiving cancellation fees is a friendly gesture that avoids complaints and could increase guest satisfaction …”

This post originally appeared in News 9/2020.

Read news for 1 month now for free! * * The test ends automatically.

More on this ▶

NEWS FROM THE NETWORK

Win true wireless earphones from JBL now! (E-media.at)

New access (yachtrevue.at)

۸ reasons why it’s great to be single (lustaufsleben.at)

Salmon shrimp burger with wasabi mayonnaise and honey cucumber (gusto.at)

In the new trend: Shock-Down – how long can the economy withstand lockdowns? (Trend.at)

The 35 best family series to laugh and feel good (tv-media.at)

E-Scooter in Vienna: All providers and prices 2020 in comparison (autorevue.at)

Entry bans and unscheduled stays due to the

Coronavirus

: If you want to travel now or in the near future, you have many questions – you can find the answers here.

۱٫ I do not want to take a trip that has already been booked for fear of the coronavirus. Is that possible?

No. “Anxiety cannot be canceled or insured,” says ÖAMTC lawyer Verena Pronebner. Cancellation free of charge is only possible if the start of the holiday and the dangerous situation are close together.

۲٫ What do I have to consider when booking a hotel?

If the hotel cannot be reached due to an entry ban, the consumer can cancel free of charge. “If the hotel is accessible and I just don’t want to go there because I’m afraid, I have to hope for goodwill,” says Emanuela Prock, lawyer in the consumer policy department of AK Vienna.

۳٫ There is a travel warning for my holiday region. What does that mean?

If there is a travel warning, consumers have the right to rebooking or cancellation free of charge. As a package tour traveler, I also have the right to withdraw from the contract free of charge if circumstances suddenly arise at the holiday destination that could not be expected, that could not be avoided and that significantly impair the execution of the trip or the transport to the destination. “This also includes the outbreak of a serious illness at the travel destination,” emphasizes Prock.

۴٫ My return journey is delayed. What now?

Should the contractually agreed return trip from vacation e.g. will not be possible or delayed due to the coronavirus, the tour operator must take care of the (later) return trip. “The organizer must also cover the costs for the necessary accommodation – but for a maximum of three nights,” says ÖAMTC lawyer Pronebner. Individual travelers, on the other hand, are on their own.

۵٫ What do I have to consider if my vacation doesn’t start for a few weeks – keyword Easter vacation?

Wait, say lawyers in unison. Because a free cancellation is only possible if the start of the holiday and the dangerous situation are close together. “The situation has to be reassessed before departure,” says Prock. Package travelers also have an advantage here: If the start of the trip is still a long way off, you can inquire about a free rebooking to another travel destination. Individual travelers generally have no right to free cancellation, unless, as already mentioned, the hotel is in the restricted area and cannot be reached.

Coronavirus in Austria – You should pay attention to this now

۶٫ My tour operator offers a free rebooking to another country. Do I have to agree?

No. The offer must fit into the personal travel planning.

۷٫ What do I have to consider when booking a flight?

With the Lufthansa Group (to which Austrian also belongs), passengers can rebook or cancel free of charge if they are unable to start their trip due to changed entry regulations. A free rebooking is also possible if a (cheaper) tariff has been booked that otherwise only provides for a rebooking with additional costs. This provision currently applies to tickets issued on or before February 25 for a flight with a departure date up to March 31. On the part of the Ryanair Group – Laudamotion has some destinations in Italy in its flight plan – however, no free rebookings and cancellations are currently offered.

۸٫ I have travel insurance. Is that useful?

In the event of infection, Europäische Reiseversicherung will cover the treatment costs and, if necessary, the repatriation of the patient and his family. If a customer falls ill due to the coronavirus and cannot start the trip, this is generally an insured reason for cancellation. However, the fear of something that could possibly happen is not insured.

۹٫ I have booked a cruise that currently does not include certain ports. Am I entitled to compensation?

“If a significant part of the agreed trip changes, there is a right to a price reduction,” says AK lawyer Prock. “If essential parts of the agreed travel service change before the start of the trip, you can withdraw from the contract. The emphasis is on” essential “- an individual examination is always necessary.

۱۰٫ I booked my hotel on Booking.com. Am I left with the costs?

If the hotel is in a restricted area, I can cancel free of charge.